RETURN & EXCHANGES:
We DO NOT accept returns and exchanges
If you receive an item not in the condition advertised please send us photos by e-mail to email@example.com
All claims must be notified within 5 days of receiving product
All sales are final online at welcometothestashhh.com
If there is significant damage such as missing parts or broken parts on your order, please email firstname.lastname@example.org for immediate assistance. We do not refund or exchange if box condition or paint job are not 100% perfect. However please be reassured our shipping team does double inspections before packaging your orders. REPLACEMENTS WILL BE OFFERED ON A CASE BY CASE BASIS
Thank you for your kind understanding.
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 - CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at email@example.com
DELIVERY & SHIPPING
Processing AND Shipping is 5-7 BUSINESS DAYS from purchase.
Estimated delivery time: 1-2 WEEKS (DUE TO COVID-19 SHIPPING AND DELIVERY TIMES MAY BE AFFECTED)
SHIPPING COSTS VARY AND WILL BE PROVIDED AT TIME OF CHECKOUT.
- Refund Eligibility : PLEASE BE AWARE. WE CAN ONLY OFFER A REPLACEMENT FOR ITEMS THAT ARE BROKEN BEYOND REPAIR. VISUAL/COLOR FLAWS ARE NOT ELIGIBLE.
Replacements will only be issued on case by case basis, but are not guaranteed. We reserve the right to offer a replacement for items that are deemed damaged beyond repair with corresponding documents submitted at the time of claim.